Support

We know your time is important, so we're here to help.
Please contact us by phone or email:
Phone: 416-421-3557
We're available Monday to Friday from 9 a.m. to 5 p.m. EST. Outside of these hours, please leave us a voicemail and we will respond the next business day.

Frequently Asked Questions (FAQ)
Q - I cannot login to CAP Track Services (CTS).
A - You can reset your login connection by clicking here.
Q - I am an Investment Manager and want to start uploading data onto CTS.
A - Please contact us by phone or email us using the form at the left of this page, and we will help you through the process.
Q - I would like to change my password, or I forgot my password.
A - Please click here and be connected to the Password Management section.
Q - I would like to report an error or bug with the system.
A - We want to hear from you to improve our database. Please email us using the form at the left of this page.
Q - I would like to suggest an improvement to an existing feature or suggest a new one.
A - We're eager to hear your thoughts. Please email us using the form at the left of this page.